At Embrace, we are proud of both the quality and care placed on the products we select. However, if you are not entirely satisfied with your purchase, you may return or exchange the unused item in its original packaging within 30 days of receipt of the item(s).

A full refund of the item at its purchase price plus applicable taxes will be given. Unfortunately, shipping and handling charges are non-refundable.
Shipping costs associated with returning the item(s) are payable by the customer, except in cases of defective or damaged items. Should this be the case please contact us at and we will gladly arrange shipping.
Please note that items purchased online can be returned by mail only—no in-person returns will be accepted.
Refunds will be issued within 60 days of receipt through Paypal™ and will refund the due amount to the credit card used for your original purchase.
Due to hygiene reasons, earrings are final sale.

Exchanges are accepted within 60 days of receipt of the item(s). Shipping costs associated with exchanging items are payable by the customer.
Please complete the Return/Exchange Form and attach it to your return package for a speedy response!

If you live in USA please send your returns to

Isabel Lopez
19823 NW 82 Place
Miami Florida 33015